Northrop Antiques Mall
Frequently Asked Questions

Welcome to our Website

Greetings:
People are always asking, "where is your website?"  So, we have listened to our loyal customers!  As you can see, we are just at the starting stage.  We hope to add a few items every week.  Please check back often and watch our website grow.

Payments:
We accept credit cards and eChecks payments via PayPal.  We will only accept orders being delivered to the billing address of the credit card.  You do not need a PayPal account to make a purchase, although you will be given the option to save your information if you would like to create an account for future us
e.

Shipping:
We try to ship your order the same or next day.  Once in a while we are really busy and it may take a few days to process your order.  Once we ship your order, PayPal will send you an email with the delivery confirmation number or tracking number.  UPS offers real tracking (you can see the progress of your package along the way) and US Priority mail only offers proof of delivery, "Delivery Confirmation" not "Package Tracking".  If you have a PayPal account, you can log into your PayPal account and click on the details link for the order, and from there you can check the status.

Returns:
We do not offer exchanges nor do we accept returns; all sales are final.  However, if errors occur in our online description or if
product does not perform as described, we of course will work with you to resolve the issue.

More Questions:
As we build our website, we will add the answers to Frequently Asked Questions on this page.  In the mean time, if you have a question or need to reach us, feel free to email us or give us a ring (910) 457-9569.

 

 

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